Insuring Peace of Mind: Lisa Faina’s Award-Winning Allstate Insurance Agency in Cooper City

When buying Insurance, you need just the right mix of price and protection. Lisa Faina’s award-winning Allstate Insurance Agency in Cooper City helps people protect what is important to them, whether it is auto and home insurance or saving for college and retirement. With just one call, the agency can help families become better protected from life’s uncertainties and better prepared for the future. 

Lisa has called South Florida home since 1989. Her knowledge and understanding of the people in our community has helped her provide her customers with an outstanding level of service, earning her prestigious recognition. In 2019, she was inducted into the Allstate Hall of Fame and received the Allstate Dick McKenna Award for exemplary service to customers, community, and fellow agents – a distinguished honor that only seven agents countrywide have ever won. Broward County is a perfect place for an “outdoorsy” family like hers. Lisa and her sons love to go fishing in the Everglades, vacation in the Keys, and explore all that the great state of Florida has to offer.

We sat down with Lisa to learn more.

Tell us about your agency!

We have been serving personal and business customers for over 30 years. We are consistently a countywide top-performing Allstate Agency because we are always helping customers mitigate life’s unexpected, potentially financially devasting events along with helping plan their financial future and retirement. We also believe it is important to keep up with changes in the insurance industry in order to best assist our customers with their insurance needs. There has been a tremendous amount of changes due to inflation, lack of parts and labor, property insurance companies going insolvent and many other challenges that we are prepared to guide our customers through. 

As experienced agents who care, we help find the best insurance solutions and financial services for everyone that we work with. We have stayed in business for so long by building long-term relationships with customers and providing outstanding customer service. We get to know our customers, so we can understand the best way to help them and their families protect all of their valuable assets. Referrals are our best compliment and a testimony to our excellent services. Most of our new customers are from referrals.

What insurance products do you offer? 

We offer a variety of competitively priced insurance products, including Auto, Motorcycle, Homeowners, Renters, Business Auto,Boat, Flood, RV, Personal Umbrella Policy, and more.

How do you help people plan their financial future? 

We offer a very broad spectrum of Financial Services, such as Annuities, IRA’s, 401K Rollovers, and Mutual Funds. We also offer various Life Insurance products to fit your needs, such as Term Life, Universal Life, Whole Life and Variable Life.

How do you help small businesses? 

We help small businesses with their property and liability coverages, as well as with employee benefits. These benefits include 401K, SEP, SIMPLE IRA, Workplace Voluntary benefits at no cost to the employer, and much more. We know firsthand how important it is to have the best options for employees at the best cost.

What about life insurance?

It is important to have life insurance in order to protect your loved ones. At a devastating time of loss, you need protection for ongoing daily expenses, as well as for paying for larger debts, such as a mortgage, college and other large expense items. There are numerous options available that we tailor to your needs which can help alleviate some of the worry of paying your bills during a difficult time. 

Isn’t having life insurance through work enough for mostpeople? 

Most group life policies only offer a minimal amount to help cover variable expenses and not the suggested amount, which is three to seven times your salary. In addition, if you leave your job, life insurance through work is not usually portable. 

Do people’s needs change over time? 

We recognize that our customer’s needs are always growing and changing. We help guide them, whether they are starting a family, saving for their children’s education, changing jobs, planning for retirement or expanding a business. We help protect the things that are important to them.

Do you offer help with retirement planning? 

We offer a free consultation to help customers achieve their financial goals. We help them choose the right plan, depending on how they want to live their retirement years. Our in house experts work with you to help you achieve your goals and dreams.

Tell us about your professional designations.

I have earned professional designations for my dedication to helping customers plan for their insurance and financial needs and retirement savings goals. I am a Certified Insurance Counselor (CIC), Life Underwriter Training Council Fellow (LUTCF), FSCP (Financial Services Certified Professional), for helping businesses and customers plan their financial future and retirement, as well as a member of the prestigious Million Dollar Round Table.  

One of the things sets your team apart is your involvement in the community! Tell us more.

I am proud to support the Boy Scouts of America, particularly because both of my sons are Eagle Scouts. We are also actively involved with a wonderful organization- Special Compass. Special Compass helps people with disabilities navigate through life through education, sports, and housing. As an Ambassador of Special Compass, helping to provide those disabled with opportunities to participate in a wide range of community and athletic activities, enhances their confidence, self-esteem and sense of purpose, is an experience second to none. We also support the Krista-Maria Touch of Love Autism Charity.

Our agency also supports local Little League teams and various programs in conjunction with the Cooper City Police Department and local schools. I am proud to be one of the thousands of Allstate volunteers around the country rallying together to support domestic violence programs like Women in Distress of Broward County, which helps survivors break free from abuse.

How can our readers contact you or learn more?

The Allstate Insurance Agency is located at 2643 N. Hiatus Rd., in the Embassy Lakes Shopping Center. For insurance advice or information, call 954-437-9220 or 800-963-9220, send an email to [email protected] or visit